Published at the start of October, Realtime Communications' latest White Paper highlights challenges now materialising for the UK's aftersales teams, calling for retailers to set a new course to create the future aftersales model. What is abundantly clear is that the challenges now in play are not temporary. Alistair Jeff, Commercial Director,
The Motor Ombudsman has commissioned an online YouGov study of over 500 UK driving licence holders who would purchase an extended warranty to cover the cost of repairs resulting from mechanical or electrical failures, if they were to buy a used car.
The automotive supply sector is facing tough times: Is an insolvency wave on the way? Or are we just seeing isolated cases? And who could be affected? It's difficult to make any predictions as development depends on many factors. But as sad as it is: Clearance sales at companies who fail to make it can benefit all parties. Companies can buy well
Dealers are adapting to the ever-changing operating landscape, with used car volumes for the year now expected to be circa 6.74M units, according to Cox Automotive. Encouragingly there is still consumer demand. In part, this is a continuation of the impact of new car shortages. There is also anecdotal evidence pointing to how people are adapting to
The Freedom of Information (FOI) request by the UK’s leading real-time comparison site for motorists shows that the number of vehicles due an MOT will surge by up to 23%* in the late summer and into Autumn.
Having already adopted a bold new visual identity, Dacia goes a step further and today unveils how the new interior of its dealerships will look. The simplified design is based on the principles of being functional, flexible, eco-friendly and cost effective. The showrooms are designed to be pared back, leaving only those features that are essential
"In the first half of 2022, new car sales have fallen as a result of global supply side constraints limiting the production of new vehicles.” said Sue Robinson, Chief Executive of the National Franchised Dealers Association (NFDA), which represents franchised car and commercial vehicle retailers in the UK commenting on the latest SMMT’s new
That’s according to smart repair specialists, Revive! Auto Innovations, who has analysed records across all 53 of its franchises to identify which vehicles their technicians repair the most.
SsangYong Motors UK is delighted to announce the addition of Blackshaws to its dealer network. The SsangYong car showroom is conveniently located in Coopies Lane Industrial Estate in Morpeth, Northumberland.
Phyron, Swedish video tech pioneers, today revealed the striking impact its automated videos have on the sale of new and used cars with reports of their video ads attracting 50% more potential customers than ads without videos. Phyron customer, Adevinta Hungary, the classifieds specialists also reported that the former’s video ads helped sell cars
The like-for-like price of a used car has risen 28.4% in the past 12 months, marking its 26 th consecutive month of year-on-year and like-for-like price growth, according to the latest data from the Auto Trader Retail Price Index (RPI).
Over 4000 damaged vehicles, set to be written off by insurers throughout 2021, were kept on UK roads thanks to a digital solution connecting workshops with sparse vehicle parts.
“It is disappointing to see that motorcycle and scooter dealers’ average satisfaction levels with their respective manufacturers have fallen across the board”, said Stephen Latham, Interim Head of the National Motorcycle Dealers Association (NMDA) commenting on the results of the latest NMDA Spring 2022 Dealer Attitude Survey (DAS) published today.
“The oil industry’s move to voluntarily embargo Russian diesel ahead of a full phasing out by the end of 2022 is the right decision. However, this in tandem with a pending European Union ban on Russian exports is expected to further tighten global supplies and consumers will start to notice higher pump prices,” said Gordon Balmer, Executive
Lexus Hedge End, near Southampton, is the subject of a new film in which a drone has captured every aspect of the business, taking a flight through the building and even inside some of the vehicles.
The CEO of Motorpoint – Britain’s largest independent retailer of nearly new cars and vans – has reacted with caution to used car sales data published today by SMMT (Society of Motor Manufacturers and Traders), saying used car dealers are not enjoying the purple patch the figures seem to suggest.
SsangYong Motors UK is pleased to announce the addition of Tees Valley SsangYong to its nationwide dealer network. The 4-car SsangYong showroom is conveniently located off McMullen Road, Darlington, Durham, DL1 1XP.
Many of the world’s best-known premium and luxury brands, automotive and beyond, have a retail presence in London’s upmarket Mayfair district. Later this year Lotus will join them.
INEOS Automotive has nominated the partners that will operate the first 24 retail sites in the UK. These are among the first 160 locations to be confirmed in markets around the world.
Responding to claims that have been made that petrol suppliers are “fleecing” motorists and should have cut fuel prices by 20 ppl Gordon Balmer Executive Director of the PRA said,
Today, 14 April 2022, the Government announced its continued support for NFDA’s Electric Vehicle Approved (EVA) accreditation scheme until the end of the financial year in April 2023.
Lexus Cambridge has achieved the distinction of being named the best Lexus centre in Britain and also one of the top 10 finest in Europe.
Czinger Vehicles is expanding its global reach, announcing H.R. Owen as its first international retail partner and exclusive Czinger dealer in the U.K. The alignment opens up the European market to the Los Angeles-based automotive brand as sales begin for its first production car, the pathbreaking 21C.
An online Opinion Matters poll of more than 2,000 UK car owners commissioned by The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, has revealed that the majority (56%) of respondents who do not currently have a service plan in place*,
As part of Mazda’s commitment to encourage greater diversity within the automotive industry, the brand has introduced a Gender Balance Initiative to address and tackle the representation of women in front-line and senior management roles across its 122 UK dealership network. With the aim of achieving a minimum of 30 per cent representation of
